Effective on 03.17.2023

Fine Linens of NY, LLC PRIVACY NOTICE

Welcome to Fine Linens of NY, LLC. 

This Privacy Notice describes how we use the data we collect from you through our digital properties (“Site”), when you visit our store, when you buy merchandise from us online, and when you otherwise interact with our customer support team, social media, marketing, contests, sweepstakes, and surveys (collectively our “Services”).

This Privacy Policy is integrated into our Terms & Conditions of Use (Terms & Conditions)

Except as otherwise prescribed by applicable law, in the event of any inconsistency between the English language version and local language version of this Privacy Policy, the English Language version will prevail. 

Please read this Privacy Notice carefully to understand how we will treat your information.

WHO WE ARE
LICENSED PARTNERS
DROPSHIPPERS
HOW WE COLLECT INFORMATION ABOUT YOU
INFORMATION WE COLLECT AND HOW WE USE IT
DISCLOSURE OF YOUR INFORMATION
SECURITY CAMERAS
MARKETING AND ADVERTISING
SOCIAL SHARING
YOUR CONTENT
DO NOT TRACK
STORAGE AND TRANSFER OF INFORMATION
CHILDREN
OPTING OUT OF THE SALE OF YOUR PERSONAL INFORMATION
YOUR RIGHTS
CALIFORNIA ERASER LAW
SECURITY
LINKS TO THIRD-PARTY WEBSITES
UPDATES
CONTACT

WHO WE ARE This website is managed by Fine Linens of NY, LLC, (“Fine Linens” or “we” or “us”). We may share your information with other entities, including our third-party shippers to help us provide the Services to you. 

LICENSED PARTNERS Fine Linens operates the Sites and Services and processes your personal information on behalf of our licensed partners (“Licensed Partner(s)”). When you share your personal information with us, we may also share that information with our Licensed Partners whose content and merchandise you view, purchase, or otherwise interact with. For information on how our Licensed Partners use personal information, please review the privacy notice of the appropriate Licensed Partner. 

DROPSHIPPERS Fine Linens uses certain dropshipping companies to provide you with the products sold by Fine Linens. When you share your personal information with us, we share that information with our dropshippers to directly ship the product to you. 

HOW WE COLLECT INFORMATION ABOUT YOU Directly From You You may provide us with personal information in a number of ways, such as when you:

• Provide information to us via our Sites, applications, and other digital channels by signing up, creating accounts, filling out forms, commenting, or otherwise engaging with our Services;
• Communicate with us by e-mail or phone;
• Subscribe to e-mails and/or newsletters;
• Report a problem or request support for any of our Services;
• Buy merchandise from us online on one of our Sites or store; 
• Interact with our social media accounts; and
• Participate in our contests, promotions, sweepstakes, or surveys.

Information We Collect From Other Sources We work closely with third parties (for example, technical service providers, promotions companies, advertising networks, and analytics providers) and may receive information about you from them. Depending on the relationship and activity, they will provide us with certain information that will help us understand how you interact with the Site so we can tailor our marketing and provide better, more personalized Services to you. In some cases, third parties also provide us with information that helps us keep track of transactions, address technical or logistical issues, prevent fraud, or keep our platform safe from security threats.

We may also receive and display information and content which you make publicly available on your social media account when you use social media logins for our Services or interact with any of our content (such as contests).

We may also receive and display information and content which you make publicly available on your social media account, such as when you post using one of our promoted hashtags. We also collect information using various technologies as explained in our Cookie Notice below.

INFORMATION WE COLLECT AND HOW WE USE IT

We may also use the information we have about you:

• as necessary if we believe there has been a breach of the Terms and Conditions or other agreement or the rights of any third party, or
• to comply with legal and/or regulatory requirements.

We combine information we receive from other sources with information you give to us and information we collect about you. We use this combined information for the purposes set out above.

DISCLOSURE OF PERSONAL INFORMATION We may share your personal information with selected third parties including:

• business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them or you in order to provide you with a product or service; 
• business partners, suppliers, and sub-contractors to provide you with information about promotions and offers; 
• advertisers, advertising networks, and social networks that require the data to select and serve relevant advertisements to you and, in some cases, to others. For more information on how we use personal information for targeted advertising, see Marketing and Advertising below; and 
• analytics and search engine providers that assist us in the improvement and optimization of the Service.

We may disclose your personal information to third parties:

• if we enter into negotiations to buy, sell, or merge with any business or assets, or if we enter into bankruptcy, reorganization, or receivership, in which case we may disclose your personal information to the prospective or eventual seller or buyer of such business or assets;  
• if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in the event of an emergency, or in order to enforce or apply our Terms and Conditions and other agreements, or to protect the rights, property, or safety of our Sites, Fine Linens our Licensed Partners, our customers, clients or others; and  
• to any other third party not covered in this Privacy Notice with your prior consent.

SECURITY CAMERAS In our physical store location, we may use in-store cameras for security purposes and for operational purposes such as measuring traffic patterns and tracking in-stock levels.

MARKETING AND ADVERTISING Targeted Advertising We use your personal information to tailor our marketing and advertising efforts. To do this, we provide your information to third party advertising networks (such as Google Doubleclick) and social media companies (such as Facebook). When we provide data to agencies, ad networks, and other parties for targeted advertising, we do not provide them with your name, financial information, or other specific identifiers (such as a government ID or date of birth, which is information we do not collect). We use online identifiers such as email, cookie addresses, and device identifiers to help us provide targeted advertising to you and others like you. We may also use aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal information we have collected from you to enable us to display advertisements to target audiences.

We strive to provide you with choices regarding the personal information you provide to us. To opt out of targeted advertising, you may use the following links provided by third parties that manage opt outs for some ad networks:
http://preferences-mgr.truste.com
http://www.networkadvertising.org/managing/opt_out.asp 
http://www.aboutads.info/
https://policies.google.com/privacy/partners

Email Marketing We also add you to our mailing lists for email communications from us and our Licensed Partners, when you sign up for our mailing lists, purchase our merchandise, or subscribe to our content online. If you provide us with your email address in order to receive communications, you can opt out at any time by using the unsubscribe links at the bottom of our emails or contacting us using the methods below.

SOCIAL SHARING You may be able to use social sharing features and other integrated tools on the Site such as the Facebook "Like" button. Please remember, though, that use of the information you share on social media sites will be governed by the privacy policies of the social media provider, and we are not responsible for how they treat the information.

COOKIES AND OTHER TECHNOLOGIES Technologies We Use to Collect Personal Information

We collect the above Information directly and through the use of third parties. We collect this information by using certain technologies, such as cookies, web beacons, and other technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons. The use of these technologies by such third parties is subject to their own privacy policies and is not covered by this privacy policy, except as required by law.

Cookies
Cookies and similar technologies are small files of letters and numbers that we store on your web browser or the hard drive of your computer or mobile device if you agree. Cookies contain information that is transferred to the hard drive of your computer or mobile device. Cookies enable the website’s or service provider’s systems to recognize the user’s browser and capture and remember certain information.

Cookies may be sent to your browser’s temporary memory system to assist you in navigating during a particular session only. Or a cookie can be sent to your hard drive in order to serve you better when you return to the Website (for example to recognize you when you return to the Website, to save your password and to offer you customized content.

There are three types of cookies that we may use: 

• Strictly Necessary: These cookies are essential in order to enable you to browse our Site and use its features. The information collected by these cookies relate to the operation of our Site e.g. website scripting language and security tokens to maintain secure areas of our Site.
• Performance / Analytics: These cookies collect anonymous information about how you use our Site e.g. which pages you visit most often, whether you receive any error messages, and how you arrived at our Site. Information collected by these cookies is used only to improve your use of our Site and never to identify you.
• Functionality: These cookies remember choices you make (e.g., the country you visit our Services from, your language and any changes you have made to text size or other parts of web pages that you can customize), in order to improve your experience of our Services and to make your visits and use more tailored and enjoyable. The information these cookies collect may be anonymized and cannot be used to track your browsing activity on other websites.

Most internet browsers are automatically set up to accept cookies. However, if you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. Please note you may not be able to take advantage of all the features of our Site, including any personalized features if you delete or disable cookies.

You can set your browser to notify you when you receive a “cookie” giving you the opportunity to accept or to refuse it. See “Help” in your browser. Deleting or not accepting cookies will not prevent you from accessing this Website or participating on the Website. However, if you do not employ the technology your navigation may be less convenient or personalized given the purposes for cookies.

You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website.

Some website browsers have incorporated “Do Not Track” features that send an automated signal to the websites that you visit using that browser.  At this time, the Services do not recognize or respond to these signals.  However, you can adjust your preferences regarding the data we collect using the tools and methods described above

For more information on managing cookies, please go to www.allaboutcookies.org, or visit www.youronlinechoices.eu or http://www.aboutads.info which have further information about behavioral advertising and online privacy.

Flash Cookies We may use local shared objects (“LSOs), also known as Flash cookies, to store your preferences such as volume control or display content based upon what you view on our site to personalize your visit. Third parties, with whom we partner to provide certain features or to display advertising based upon your browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount and type of data stored and the method of storing this data. Cookie management tools provided by your browser will not remove Flash cookies. For Flash cookies, you can access Flash management tools from Adobe’s website. In addition, some, but not all, browsers provide the ability to remove LSOs within cookie and privacy settings.

Web Beacons Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity). We also use these technical methods to analyze the traffic patterns, such as the frequency with which our users visit various parts of the Services. These technical methods may involve the transmission of information either directly to us or to a third party authorized by us to collect information on our behalf. Our Services may use retargeting pixels from Google, Facebook, and other ad networks. We may also use web beacons in HTML emails that we send to determine whether the recipients have opened those emails and/or clicked on links in those emails.

Analytics Analytics are tools we use, such as Google Analytics, to help provide us with information about traffic to our website and use of our Services, which Google may share with other services and websites who use the collected data to contextualize and personalize the ads of its own advertising network. Learn more about Google’s Privacy Policy here: https://policies.google.com/privacy?hl=en-US. You can opt-out of having your activity on our Services made available to Google Analytics by installing the Google Analytics opt-out add-on for your web browser by visiting: https://tools.google.com/dlpage/gaoptout for your web browser.

Mobile Application Technologies  If you access our website and Services through a mobile device, we may automatically collect information about your device, your phone number, and your physical location.

By using our Services, you agree that we may contact you by calling or sending messages to your phone, including messages sent to your personal telephone device, i.e., “Mobile Push Notifications”. You can use the settings on your mobile device to enable or turn off mobile push notifications from us or contact us directly.

DO NOT TRACK AND GLOBAL PRIVACY CONTROL Some web browsers may allow you to enable Do Not Track or Global Privacy Control settings that send signals to websites to halt some tracking technologies. Our websites are configured to honor these signals using the OneTrust cookie banner. 

STORAGE AND TRANSFER OF INFORMATION We collect, store, and use your data as long as you remain a customer of Fine Linens and in compliance with our legal obligations to retain certain types of data, such as for tax purposes, and legitimate business interests. We review our retention periods for personal information on a regular basis. 

We operate the Services, store and process your personal information primarily in the United States. When we ship merchandise to you, your information is provided to a fulfillment partner who may share your information with regional and local partners in order to ensure your purchases arrive at their intended destination. Please see Disclosure of Personal Information above for other instances where we may share your personal information. 

CHILDREN The Services are not intended for children. It is intended only for users over the age of eighteen (18). We do not knowingly collect, maintain, sell, or share any Information on our Services from persons under thirteen (13) years of age, and no part of our Services are directed to persons under thirteen (13) years of age. We may link to Third-Party Websites (defined below) that may collect data from children. These Third-Party Websites have their own privacy policies and terms of use.  See Third Party Website Links [hyperlink] for more information. CHILDREN:  If you are under thirteen (13) years of age, please do not use or access our Services at any time or in any manner. Upon learning of the existence of information concerning persons under thirteen (13) years of age (or a higher age threshold where applicable that has been collected by us without verified parental consent, we will take appropriate steps to delete it. PARENTS/GUARDIANS:  In the event that we do begin collecting any Personal Information or data from children under the age of thirteen (13) (or sixteen (16) where applicable under law), we will notify parent(s)/guardian(s) first, and will seek parental or guardian consent to collect, use and/or disclose certain Personal Information from children under the age of thirteen (13), or sixteen (16) where applicable. A parent/guardian may review and have deleted their child’s personal information and may refuse to permit further collection or use of their child’s information by contacting us as noted at the end of this Privacy Policy. Parents/guardians may consent to our collection and use of their child’s personal information without consenting to the disclosure of that information to others.

We encourage parents and guardians to monitor their children’s online behavior, put parental control tools in place, and teach children not to provide their personal data through the Services without parental consent.  

Contact Us if you believe that we have mistakenly or unintentionally collected information from a child under the age of thirteen (13). 

OPTING OUT OF THE SALE OR SHARING OF YOUR PERSONAL INFORMATION Fine Linens does not sell your personal information for money. However, Fine Linens partners with a variety of companies, including ad networks, to improve the Services and to share personal information used to market additional opportunities to you by these third parties. These transfers can be deemed a sale under some data privacy laws.

You may opt out of the sale of your personal information or the sharing to a third party for targeted advertising by clicking on the Do Not Sell or Share My Personal Information link on our Site or contacting us using the methods below. 

YOUR RIGHTS Some states grant you certain rights and control over your information. Those rights may include: 

• Information about You: You may ask for us to state what categories of personal information about you we have, and the categories of sources from which we collect your personal information.
• Correct Your Information: You may log into your account, if you have one with any of our Sites, to correct the information stored in your profile. You may also contact us to help you correct your information.
• Receive a Copy of Your Data: You may request the categories and specific pieces of information (if any) we have about you, the categories of personal information that we have disclosed about you for a business purpose, and the categories of third parties with which we have shared personal information.
• Delete Your Data: You may request that we delete the personal information we have collected from you.
• Profiling: You may opt out of our ability to create a profile of you for marketing or advertising purposes. Where you have created an account with us or where we have created a customer profile based on your transactional history with us, we may be limited in how we can manage your data and you may be asked if you wish to delete your data instead. 
• Do Not Sell: You may opt out of our sale(s) of your personal information, as “sale” is defined by data privacy laws. Please see above for more information.
• Non-Discrimination: Existing privacy law prohibits discrimination against you for exercising your privacy rights.
• Do Not Share for Targeted Advertising: You may opt out of targeted advertising. For more information on how to do so, please see above. 

How to Exercise Your Rights. 

• Call us at 1-877-454-6366
• Email us at hello@finelinens.com

Verification Process and Required Information. All requests made under laws applicable to Fine Linens and you must be verified. In certain circumstances, we may decline a request to exercise the right to know and/or right to deletion, particularly where we are unable to verify your identity. If we cannot verify your identity based on the information provided, a request for a copy of your data will be treated as a request for information and if we cannot verify your identity, a request to delete personal information may be treated as a request to opt-out of the sale of personal information.

If you wish to appeal a decision regarding your rights, please contact us at hello@finelinens.com.

Authorized Agent. You may designate an authorized agent to make a request on your behalf. An Authorized Agent must have written documentation of their authority to act on your behalf, such as a Power of Attorney.

FINANCIAL INCENTIVES We may provide financial incentives to consumers who allow us to collect and retain personal information. For example, we may provide discounts or promo codes for new or certain existing customers or in partnership with our Licensed Partners’ loyalty programs.  

The details of any financial incentive will be explained in each offer.  

Participation in any financial incentive program is entirely optional and participants may withdraw from the program at any time.  To opt-out of the program and forgo any ongoing incentives, please follow the instructions in the program’s terms and conditions or contact us using the contact information at the end of these disclosures.  

SECURITY We use a variety of administrative, physical, and technology solutions, including engaging with qualified cybersecurity and physical security companies, to protect your information from unauthorized access, loss, or misuse. Because there is always some risk in transmitting information over the internet and otherwise processing information, we cannot and do not guarantee or warrant the security of any information that you transmit on or through the Services or that we otherwise maintain.

LINKS TO THIRD-PARTY WEBSITES Our Services, newsletters, email updates and other communications may, from time to time, contain links to and from the websites of others, including our partner networks, retail partners, advertisers and affiliates who are not under control or maintained by us (“Third-Party Websites”). If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Such links do not constitute an endorsement by us or those other websites, the content displayed therein, or the persons or entities associated therewith. 

This Privacy Policy only applies to personal information collected by us. You should refer to such Third-Parties' privacy policies on their websites and in any other disclosures to determine their respective privacy practices. We encourage you to review the privacy policies and terms and conditions of use of these Third-Party Websites or services. For example, we may maintain a social media page. Your interactions on social media pages are governed by the privacy policies and terms and conditions of use of that social media provider, and not this Privacy Policy. 

We are not responsible for the privacy and security practices of those other websites or social media platforms or the information they may collect (which may include IP address). You should refer to such Third-Parties' privacy policies on their sites to determine their respective privacy practices. 

UPDATES Any updates we may make to our Privacy Notice will be posted on this page, and we may also provide a website notice of any material changes for a reasonable period of time. Please check back frequently to see any updates or changes to our Privacy Notice. If you do not agree or consent to these updates or changes, do not continue to use the Services.

CONTACT Questions or comments regarding this Privacy Notice should be emailed to hello@finelinens.com or mailed to us at: 

Fine Linens of NY, LLC
Attn: Corporate Secretary
5 W Main St., 
Ste 107 Elmsford, NY 10523